Jututtaja-project 2023–2025

Guided phone support for seniors belonging to different language and cultural groups who have moved to Finland! 

Jututtaja -project is Finland’s first new type of phone support project, offering telephone services for seniors in different languages. 

In connection with the corona pandemic, the Multicultural Elderly Work Association conducted a survey of elderly people with different languages . It was found that the elderly suffer from a lack of knowledge, anxiety, memory disorders, loneliness, lack of motivation, inactivity and fears for their loved ones. So far, a lot of work has already been done by different parties, but a lot still needs to be done in order to figure out how to deal with a foreign language speaking elderly person, based on his/her own needs.

Based on the above mentioned findings, a new idea/approach was born in which a controlled telephone service. Calling the elderly is not a new invention in itself, as many organizations already offer conversational help, guidance and counseling. However, what makes the Jututtaja project different is that the project offers a culturally specific, native-language guided telephone service. In the service, the volunteer's own well-being is as important as the recipient of the call, i.e. the elderly . The project is based on the operating model of the network of Estonian memory trainers, which has received good research results and has also successfully spread internationally.

We have a great dream that at the end of the Jututtaja project we will have:  
-A comprehensive operating model and training materials in different languages will ​​have been created. 
-The satisfaction level of the elderly people we have trained and participated in the projects is at least in the top ten.
-We will have reached out to lonely elderly people and that the volunteers have experienced some form of joy in their lives. We also dream that new information will have been gained by the volunteers and they will be able to maintain their own well-being, brain and memory health.  
-The project will have proved everyone's experience and we have the opportunity to implement the activities nationwide. 
-Professionals receive new tools for meeting elderly people who speak different languages, and we have numerous good partners from Helsinki to Sodankyla. 
-Our dream is to also have Jututtaja activities throughout Finland for the joy of aging people with different languages ​​and volunteers.

Please click here to view and download our brochures in PDF format:

Become a volunteer! and Phone support for seniors living at home who belong to different language and cultural groups!